Delete your account and data
This page explains how to request deletion of your BulkRadar account and the personal
data associated with it. It applies to accounts in the BulkRadar mobile apps
(iOS and Android) and the BulkRadar web application, operated by
Bulkradar UG (haftungsbeschränkt).
How to request deletion
Send an email to info@bulkradar.com
with the subject line “Account deletion request”.
Please send it from the email address linked to your BulkRadar account
(the Google or Apple account you used to sign in) so that we can verify your identity.
We will confirm receipt and complete the deletion within 30 days.
You do not need an active subscription or any payment to request deletion, and the
request is free of charge.
What data is deleted
When we process your request, we delete the personal data tied to your account,
including:
- Your name and email address
- Your account identifier (the Google / Apple sign-in ID)
- Your bookings, ratings and reports created in the app
- App and device information stored with your profile
What data may be retained
Where we are required by law to keep certain records — for example
accounting and invoicing documents under German commercial and tax law
(§ 257 HGB, § 147 AO) — we retain only that data for the statutory
retention period (up to 10 years) and delete it once that period ends. Such data is
blocked from any further use in the meantime.
Questions
For any questions about deleting your account or about how we handle your data,
contact us at info@bulkradar.com.
You can also read our Privacy Policy for full details on
how your data is processed.
